Topaz Jewelry USA deliveries require the signature of an adult over the age of 18 upon delivery. To ensure the secure delivery of your order, Topaz Jewelry USA does not ship orders to P.O. Boxes and APO/FPO addresses.

Topaz Jewelry USA accepts online orders for shipment to addresses in the United States, Canada, and South America. Delivery will take 1-2 weeks for shipment to the United States. Shipment time will vary for Special Order items.

We aim to deliver all ordered products to you, at the delivery address you've requested in your order within the time frame given, but aren't capable of giving an exact delivery date. We are not responsible for any losses which occur and which are not foreseeable by both you and us. Additionally, we are not responsible for any delay in, or failure of, performance of our obligations under these terms arising from any cause beyond our reasonable, foreseeable control including, but not limited to, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, labor dispute, criminal action of a third party, or failure of a third party. (including failure to supply data)

Gifts -

In the event that an order is purchased as a gift, it is the responsibility of the buyer to fill out the "Special Instructions" box during checkout. Gift messages may be up to 255 characters. In respect to privacy and confidentially, if no special instruction is given, the order will be shipped without any additional information. This includes purchaser identity. 

Orders specified as gifts may be delayed an additional 24 hours due to customization.